What are the fees?

Our service fee is randomized between 2.15% and 2.50% per transaction.

Network fees are included for sending your deposit to us, routing through liquidity providers, and for the final payout to your wallet. Additional fees may apply for unusually high demand.

Is KYC required?

No. ElfMixer processes mix automatically and does not freeze transactions.

What happens if I do not send enough before the offer expires?

If your deposit is below the minimum required for that mix, the order cannot be completed and the funds will be refunded.

What happens if I accidentally send too much?

The excess amount of money that was sent will be refunded to you automatically.

What if I send funds after the offer has expired?

If your funds arrive after the indicated time window and the rate has changed, the mixing can either be executed at the current market rate or refunded. You will be informed of the options.

What if confirmation of my deposit takes too long?

Deposit confirmation generally takes a few minutes, depending on the blockchain traffic, and the mix generally takes 2 to 3 hours. We advise you to keep the cryptocurrencies for a minimum of 1 day in your wallet before using them.

If confirmations are significantly delayed, the rate may be adjusted or a refund offered.

Do I need to register or complete KYC?

No. Elfmixer does not require registration or KYC for mixing

How can I get help or support?

If you encounter any issues such as delays, failed mixing, or refund requests, contact ElfMixer support through email address [email protected]. Include your transaction ID for faster assistance.

Are logs stored?

No connection information is stored, and your recipient address is automatically deleted after the mix is finished, along with all other mix information.